Act &  Drive Change


The objective of a customer experience program is to drive change that increases customer satisfaction, cost improvements and competitive advantage - all of which lead to increased profitability.  A successful customer experience program requires the tools and services to listen to the customer’s voice and act on it.  With Amptiva’s unique blend of feedback collection services and web-based CX Dashboard, your organization will be able to act on customer experience data and drive positive change.


Increase Profitability

Predicting business growth – make informed business decisions

Turn customers into recommenders – customers recommend product for new business sales

Drive loyalty – loyal customers are repeat customers and continuing purchasing products

Actionable insight or feedback – turn unhappy customers into happy customers before they go elsewhere

“We help you listen to your customer, so you can improve the customer experience and increase profitability”